quality management system
ccelera aims to provide high quality, innovative services in order to ensure customer satisfaction. we recognize and promote consistent customer satisfaction as our core strength. ccelera is committed to strengthening this policy with the development and maintenance of an effective quality management system. To this end, management seeks to ensure the aforementioned aims with the following strategies:
- customer satisfaction is our primary aim: customer focus must be always our first priority; the prompt detection of their satisfaction must be the main performance measure of our work;
- innovative services and solutions: dynamism in relation to the R&D world and innovative solution development;
- quality of services offered: the quality of our services is related to our employees’ capabilities and skills. we care about our employee profiles: from recruitment to training through the development of team spirit. alpenite must always strive for excellence;
- compliance with the required management system: organization leads to efficiency and provides quality assurance;
- continuous improvement: constant, continuous improvement is the foundation for our growth. working well is our primary strategy;
- strategic planning and leadership: planning, monitoring and action is the process of our quality.
ccelera knows that this policy requires continuous commitment by all our operational staff. This objective can be achieved successfully only through a systematic approach and employee collaboration.
Management strongly believes in this is and is committed to spreading and promoting quality across all organization levels.