Ccelera can support you with everything you need to know about upgrading the SAP Commerce platform
In the fast-changing environment of digital commerce, it’s crucial for companies to keep up with the latest trends. For companies that have already installed it and those that are still thinking about it, the best way to ensure competitiveness is to adopt the latest version of the SAP Commerce Cloud platform. For this SAP announced the extension of support for older versions of SAP Commerce for a limited period in the near future.
Today the regular installation of updates becomes indispensable for companies that want to ensure security patches, optimised performance, new features and more effective support.
SAP Commerce, formerly SAP Hybris Service Cloud, is SAP’s structured e-commerce solution that provides a reliable platform to support innovation at scale, leveraging business data to increase profits and customer satisfaction. With SAP Commerce Cloud business-to-business (B2B) companies have an ally that can provide consumer-level shopping experiences even in complex B2B transactions. For business-to-consumer (B2C) enterprises, on the other hand, SAP Commerce optimises digital sales platforms, aiming to improve consumer experiences and maximise the average order value.
With a focus on customer satisfaction and business effectiveness, this platform is at the heart of the digital transformation of every industry.
SAP has announced that the extension of support for obsolete versions of SAP Commerce will end in the near future. This decision was taken in view of the transition to the continuous innovation strategy launched with SAP Commerce Cloud 2211. Therefore, you can upgrade the Hybris Commerce platform if you are using version 2205 or earlier.
It’s important to note that the 2211 version of Commerce Cloud is exclusively cloud-based. On-prem customers with previous versions wishing to upgrade to Commerce 2211 will need to migrate to the Cloud first, and then upgrade to Commerce 2211. Alternatively, customers can opt for the latest on-prem update, up to version 2205 (by the date set by SAP).
The end of the maintenance phase for previous versions of SAP Commerce Cloud and On-Premise is scheduled to take place in the next two years. This means that companies have until then to upgrade to the latest version and secure support from SAP.
The SAP Commerce upgrade is essential for improving your e-commerce platform.
Installing an upgrade is not only aimed at optimising the technological tool and its consequent efficiency, but is crucial for improving the satisfaction of customers who come into contact with the digital sales channel every day. A well-executed update has the potential to make significant improvements to operations and the overall user experience, thus helping to boost the platform’s conversions.
At Ccelera, our Customer Hub is dedicated to providing support to companies throughout the upgrade process, ensuring a smooth transition. This is also possible thanks to our commerce accelerators, pre-packaged solutions that can be used to support the business quickly. Ccelera is also a SAP Gold Partner, a level recognised for its proven expertise and numerous projects implemented for companies.
If you’re considering approaching SAP Commerce Cloud, SAP is undoubtedly the ideal partner. Not only is it a reliable, high-quality software suitable for enterprises of all sizes, but it also provides the functionality needed to make companies “future-proof”. The implementation of SAP Commerce will support the growth of your online business, adapting and evolving with the development of your business.
On January 31, we have organized a time to talk about all the issues related to the SAP Commerce upgrade. Sign up for the event below.
